HelpDesk System Launched

As expected the new Helpdesk system has been launched at The new system has many new features to help our esteemed clientele to feel easy to handle the systems.

The system has been developed using PHP and MySql. The system is HTML5 and CSS3 ready. The new Helpdesk is enabled with support ticketing system for easy problem reporting. It will be helpful to maintain thread of communication between you and us.  Also there is option for escalation of tickets in case of complex issues or delays.

Every measure has been taken to make the system secured. The new Helpdesk system comprises –

1) A knowledgebase supprt system
2) Support ticketing system for better reporting and follow up of problems
3) Announcement section to inform you about our service issues
4) Online Newsletter system to inform you about our products, systems using periodical HTML newsletters

helpdesk system

technodg helpdesk system

The system at is search friendly and it is linked with out official blog at You will get more blog posts there about the services as well as day to day activities in TechnoDG.

We would like to request our esteemed clientele who have not registered in the Helpdesk system till now, to register themselves in the online system at Those who have already registered they do not need to register again. During migration from the old system, all the records has been successfully backed up and restored at the new system.

As always, we are eager to get your feedback, that is necessary for us to get an idea of the system launched and check flaws (if any) in this modern communication tool for better communication between you and us.

Thanking you,

Warm regards

Team TechnoDG

Completion of 14th Year of Service

Completed 14th years. The celebration is on. Another year passed with lot many achievements. Although failure was also there. but we consider failures the steps towards the goal. Each step helps us learn from our mistakes.

Tons of love and thanks to all the well wishers and family members. Thanks to all the team members, you have provided your 110%

.14th birthday celebration

Techno Developers Group is today completed 14th year of service. Started from a Himalayan Terai town of Siliguri (yes Siliguri was a town in those days, not a city) in the year 2000 we have come across many hardles. And with all of your help and our mantra ‘Work Towards the Goal’, we have achieved the success of continuous presence in Siliguri, Darjeeling, Sikkim, Bhutan, Nepal, Kolkata, Assam, Delhi and overseas.

We expect same love and passion from you in the coming days. The show will go on.


Team TechnoDG

Search Engine Submission Basics

There are many myths in the web about the better positioning, top ranking of the websites in search engines. Today our discussion will be based on our realization in all these long years.

for last 13+ years Techno Developers Group (TechnoDG) is actively engaged in promotion of better positioning of websites in search engines. The process have many steps and practically speaking there is no shortcut to reach at the top in organic or ethical way. Search engine subnission is a practice whihc helps getting good results in search engines more specifically in, and

For better understanding, We can divide the total process of search engine optimization promotion and submission to two parts.

1) On page SEO
2) Off page SEO

1) On page SEO is basically to prepare the website for better ability of the website or better preparedness of the website for search bots which will help boost the rank factors while using particular keywords or key phrases.

On page SEO comprise many factors like –

Proper Title of the content or the web page
Meaningful Meta description of the web page
using meta Keyword (although this is almost obsolute in these days)
Proper usage of H1, H2, H3, H4 tags in accordance with the W3 guideline
Limiting number or Javascript files, Inline CSs files, Jquery files
Usage of print friendly CSS
Good quality keyword rich unique content but please no spamming of keywords
Proper Text and HTML ratio
Using image alt tag
Limiting excess image usage
Naming of all images in subjective manner
No usage of Flash animations
Defining text only menu
Proper naming of all the web pages or normalization of the web pages







2) Off page SEO is external factor which are necessary for website rankings. And this process generally starts after taking care of the ‘On page SEO’ factors.

Off page SEO is –

Submission of the website name to major search engines
Linking and promoting the website in Social Media, Sharing
Profiling in directory websites
Listing in web directories
Regular Blogging
Creating credible backlinks
Make business listing in online locations (maps)
make periodical announcements / press release
subjective article creation and submission in article based websites
Creation of of robot.txt file
Creation of sitemap and submission through webmaster tools
Creation promotional videos and promote through youtube channel

These are the few major things which can help the search engine promotion but it does not specify that these are the only factors. There are many related factors which are helpful in gettig a good result. understanding search engine is a big subject and the technology is constantly changing. So, the best way is to keep your self updated and change regularly

To get more about our SEO plans, please visit

Thanks and regards

Team TechnoDG

Online Helpdesk is almost ready

The renovation work is in full swing. After launching of the main website at, focus has been shifted to renovate other links. With all of your great response and tremendous support of all the team members, the process of renovating the link is underway.

The helpdesk is being designed in HTML5, PHP and MySql. The website will be fully responsive in nature. Option to include your email address for our official newsletter is also there. Where we announce new products, periodic offers and details and feature of different products of ours.Helpdesk at TechnoDG

Helpdesk system also have support ticket system incorporated for better monitoring of your problems and looks after your queries in synchronized manner. Our periodical notifications or announcements or updates for different services will also be made available in the system to help you updated about service scenarios.

Hopefully by this weekend, we will be able to launch the new system, till then good bye.

Thanks and regards,